Frequently Asked Questions

You can view our hours at the bottom of the main page of our website.

Yes, we offer online ordering through our website. You can select your items and have them shipped directly to your home. Alternatively, if you are local, we offer in-store pick up.

Yes, we have a loyalty program for frequent customers in the form of punch cards and we also offer discounts on certain holidays and special events. Be sure to sign up for our newsletter to stay updated on our latest promotions.

Return Policy for Crimson Kiss Boutique

At The Crimson Kiss Boutique, we strive to ensure our customers are delighted with their purchases. However, we understand that sometimes returns are necessary. Please review our return policy below:

• Lingerie and Toys: All sales of lingerie and toys are final. These items are not eligible for returns, exchanges, or refunds due to hygiene and safety reasons.
• Romance Rendezvous (Blind Date Boxes): All Romance Rendezvous boxes are final sale and are not eligible for returns, exchanges, or refunds.

• Eligibility for Refund: Books may be considered for a refund if returned in their original condition, with no damage, and within 14 days of purchase.
• Return Process: To initiate a return for books, please bring the item along with your receipt or proof of purchase to The Crimson Kiss bookstore within the 14-day period.
• Refund Method: Refunds for eligible book returns will be processed in the same form of payment used for the original purchase.

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at using our company information on the Home page or via social media so we can resolve the issue promptly.
• Exchanges: We currently do not offer exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

Thank you for your understanding and cooperation. If you have any questions regarding our return policy, feel free to reach out to us.

Happy reading!